Comments on: It is the customer! http://blog.business-model-innovation.com/2009/05/it-is-the-customer/ A fresh approach to strategy Mon, 06 Sep 2010 13:29:02 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Patrick Stähler http://blog.business-model-innovation.com/2009/05/it-is-the-customer/comment-page-1/#comment-38 Patrick Stähler Wed, 27 May 2009 14:50:43 +0000 http://blog.business-model-innovation.com/?p=269#comment-38 Hi Kay Thanks for your comment. The topic you mentioned is very interesting. Where is the über or excess return coming from? In my Ph.D. thesis I wrote one chapter about this topic. And I will write a posting about this, when I find time to do it. Unfortunately, my thesis is in German, otherwise I would have posted the text already. Looking forward to see more post from you on your blog or comments on my blog! Patrick Hi Kay
Thanks for your comment. The topic you mentioned is very interesting.

Where is the über or excess return coming from?

In my Ph.D. thesis I wrote one chapter about this topic. And I will write a posting about this, when I find time to do it. Unfortunately, my thesis is in German, otherwise I would have posted the text already.
Looking forward to see more post from you on your blog or comments on my blog!
Patrick

]]> By: kay plantes http://blog.business-model-innovation.com/2009/05/it-is-the-customer/comment-page-1/#comment-37 kay plantes Tue, 26 May 2009 21:19:14 +0000 http://blog.business-model-innovation.com/?p=269#comment-37 Hi Patrick, Great post. I am an economist by training and here's the way I was trained to think about a business: An organization that can more efficiently create something of value for a group of customers than the customers could otherwise create (on their own or with another business). The profit rests in this efficiency. Implication: Win on lowest price or offer hard to copy benefits that matter. There is no other way to generate a true profit absent a natural or government granted monopoly or some type of informal price-signaling between competitors. Kay Hi Patrick,
Great post. I am an economist by training and here’s the way I was trained to think about a business: An organization that can more efficiently create something of value for a group of customers than the customers could otherwise create (on their own or with another business). The profit rests in this efficiency. Implication: Win on lowest price or offer hard to copy benefits that matter. There is no other way to generate a true profit absent a natural or government granted monopoly or some type of informal price-signaling between competitors.
Kay

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